Shipping policy

Shipping Policy

Thank you for shopping with Carrog Y Coed.

Processing Times

Orders are typically prepared and dispatched within 1–3 business days. During busy periods, processing times may be slightly longer.

United Kingdom

Standard Delivery: £3.99

Free standard delivery on orders over £50.

United States & Canada

Tracked International Delivery: £18.99

Estimated delivery time: 5–8 business days. Delivery times may vary due to customs processing and local postal services.

Tracking

Where applicable, tracking information will be provided once your order has been dispatched.

Customs & Import Charges

International customers are responsible for any customs duties, taxes, import fees, or local charges that may apply in their country.

Delays

While every effort is made to deliver orders within the estimated timeframe, Carrog Y Coed cannot be held responsible for delays caused by postal services, customs inspections, adverse weather conditions, or circumstances beyond our control.

Contact

If you have any questions regarding your order, please contact:

hello@carrogycoed.com

Carrog Y Coed

Caernarfon, Gwynedd, North Wales, United Kingdom

Thank you for supporting our handcrafted Welsh products.